Refund policy

RETURN & REFUND POLICY

At Amilo Bites, we take care to ensure that our products are packed safely and reach you in good condition. Since we sell food and consumable products, we are unable to accept returns or exchanges once an order has been delivered, except in the circumstances described below.

DAMAGED, DEFECTIVE OR INCORRECT PRODUCTS

If you receive a product that is damaged, leaking, defective, expired, incorrectly supplied, or otherwise unsuitable for consumption, please contact us within 48 hours of delivery.

To help us resolve the issue, please provide:

• Your order number
• Clear photographs or a video of the affected product
• A photograph of the outer packaging, where applicable
• A brief description of the issue

After reviewing your request, we may offer a replacement or refund, depending on the circumstances.

Please do not consume a product if the seal is broken or compromised, the packaging is damaged in a way that may affect the product, the product is expired, or you otherwise believe it may be unsafe to consume.

NON-RETURNABLE PRODUCTS

Due to the nature of food and consumable products, we cannot accept returns or exchanges for:

• Change of mind
• Personal taste or flavour preferences
• Products that have been opened or consumed, unless there is a genuine quality or safety issue
• Products damaged due to improper handling or storage after delivery

Nothing in this policy is intended to limit any rights available to consumers under applicable Indian law.

ORDER CANCELLATIONS

If you need to cancel or modify your order, please contact us as soon as possible.

An order can generally only be cancelled or modified before it has been processed or dispatched. Once an order has been dispatched, cancellation may no longer be possible.

REFUNDS

If a refund is approved, it will normally be issued to the original payment method used for the purchase.

Once processed by us, the time taken for the amount to appear in your account may vary depending on your bank or payment provider.

Original shipping charges, if any, are generally non-refundable unless the refund results from an incorrect, damaged, defective or otherwise eligible product supplied by us.

CONTACT

For return, replacement or refund requests, contact:

Amilo Bites
Email: amilobites@gmail.com
Phone: +91 7349706656